Refund policy

Last updated: 10 October 2026

Every Pint Season piece is printed to order just for you, so we don't keep stock and can't do direct swaps. You still have the full right to change your mind, and if anything arrives wrong, we'll make it right.

Changed your mind? You have 14 days

You can cancel your order and send it back within 14 days of receiving it, for any reason. Just email us at cathalwebsites@gmail.com with your order number within those 14 days and we'll reply with the return address. You don't need a form, any clear message is fine. Then post the item back within 14 days of telling us.

- Items should come back unworn and unwashed. Trying something on to check the fit is fine.
- You cover the cost of posting it back. We'd recommend a tracked service.
- We'll refund the item price plus the standard shipping you paid, to your original payment method, within 14 days. We just need the item back, or proof that you've posted it, first.

Wrong size?

Because each piece is printed to order, we can't swap sizes directly. Return it as above and place a new order for the size you need.

Damaged, faulty or misprinted?

If your order arrives damaged, faulty, misprinted, or isn't what you ordered, that's on us. Email cathalwebsites@gmail.com with your order number and a photo, ideally within 30 days of delivery, and we'll send a free replacement or give you a full refund. You won't need to post anything back unless we ask.

Cancelling an order

Email us as soon as possible. If your order hasn't gone to print yet, we'll cancel it and refund you in full. If it has already been printed, you can still return it once it arrives, under the 14-day policy above.

Your rights

This policy doesn't affect your statutory rights under Irish and EU consumer law.

Questions? Email us at cathalwebsites@gmail.com.